SREday

Site Reliability, DevOps and Cloud

October 22, 2026 Google for Startups Campus, Warsaw, Poland

1
Day
20+
Speakers
2
Tracks
100+
Attendees

On-call health: The Human Side of Reliability

Yernar Kenzhetayev
Netflix
Abstract

Every Engineer knows the feeling: your phone pages at 3am, your heart rate spikes before you've even read the alert, and you're debugging a production issue half-asleep. We treat this as normal. It shouldn't be.

This talk is about on-call health. I'll talk about the different shapes on-call can take and why the structure itself can make burnout better or worse. I'll get into the psychological toll, the anxiety of carrying a pager, the burnout that builds quietly over months, and what actually helps: real training, runbooks people trust, and practice before the real incident hits.

Bio

Yernar is a Reliability Engineer at Netflix with 5+ years of experience across DevOps, infrastructure, and reliability engineering. He works on operational resilience and incident response for large-scale production systems. His work spans SLO operationalization, incident analytics, and reducing toil for engineers with a focus on turning operational pain points into measurable, systemic improvements.

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