Production is a wilderness. The terrain shifts every minute, meaning human and agent failures are not caused by missing intelligence. They come from acting on stale context. Discovery takes time, and in production it is often the most expensive part of the workflow.
In this talk, I show why AI SRE agents fail when they rely on runtime discovery, and what changes when they operate on live context instead of snapshots.
The short version: an AI SRE that admits uncertainty is the only kind you can safely let run.
Co-founder and CEO of ewake, Poone Mokari builds AI SRE agents grounded in a live system map. Prior to founding ewake, she worked as a Site Reliability Engineer at companies including Criteo, where she gained hands-on experience managing large-scale production systems and incident response.
