João Freitas is General Manager and Engineering Lead for AI at Pager Duty. João leads PagerDuty AI initiatives and he is the main representative of the Lisbon office, being responsible for its growth, expansion, and culture. With about 20 years of experience in Software Development, Machine Learning, and as a People Manager, he was previously CTO at a startup in the area of Artificial Intelligence and has taken several roles at Microsoft in the areas of Speech Technologies and Data Engineering. João also holds a PhD in the areas of speech technology and human-computer interaction, filed several patents, and published over 40 articles in peer-reviewed international conferences and journals. He is also a regular speaker at AI conferences and the author and co-author of book chapters and one book.
