Modern outages aren’t code failures - they’re system failures. Yet most observability still stops at traces, leaving SREs chasing symptoms across fragmented tools. This isn’t a visibility problem. It’s a context problem.
This talk reframes observability around the reality that applications are distributed systems spanning services, infrastructure, and AI workloads. We show why legacy APM breaks, how system-aware observability exposes the actual constraint, and how agentic operations move teams from reactive debugging to autonomous optimization.
The result: fewer war rooms, faster root cause, predictable performance - and systems that explain themselves.
Amitkumar Rathi is a senior product and engineering executive with over 20 years of experience building and scaling enterprise software, including more than 14 years in leadership roles. Currently serving as Chief Product Officer at Virtana, he has led global teams across product, engineering, and support to deliver SaaS and on-premise solutions at scale. His expertise spans observability, AI infrastructure, automation, and product strategy, with a strong track record of driving business outcomes through technical depth, customer focus, and high-performing teams.
