How Alibaba Cloud applies AI to real SRE workloads at cloud scale. How AI helps engineers move faster from alert to understanding: triaging noisy signals, correlating telemetry, summarising incident context, and suggesting likely causes. How AI can support root-cause analysis, capacity forecasting, incident copilots, postmortem learning, and guarded remediation without removing human accountability. How to build the foundation for AI-enabled SRE: observability pipelines, runbook knowledge bases, incident history, tool permissions, audit trails, confidence scoring, and rollback paths
Yitian Xu is Head Solution Architect for the UK&I, Nordics, and Baltic team at Alibaba Cloud, where he shapes the cloud, AI, and enterprise architecture strategies behind some of the region's most ambitious digital transformations — including key accounts such as BP, Unilever, Lego, and IKEA. With over 15 years across AI, IT, Cloud Computing, Enterprise Architecture, ITIL, Big Data, and DevOps, he sits at the intersection of large-scale infrastructure and the next wave of intelligent systems. He's here to swap ideas with builders pushing the frontier of multi-agent, real-world AI.
