When a payment sits on "processing" too long or results arrive later than usual, nothing is obviously broken, but someone has to decide fast whether to act. The data to answer that usually exists, scattered across logs, metrics, traces and business systems. This talk shows how Observe on Snowflake brings telemetry onto the same data platform as the rest of the company, so SREs can go from "something looks off" to "here's what changed, what it affects and what to do next" in one place, and leaders get answers they can trust.
Chris Hankla is an Enterprise Account Executive at Snowflake, based in Dallas-Fort Worth. He has spent more than a decade around observability, at AppDynamics, Dynatrace, Lightup Data and Coralogix, after starting out at Red Hat. His focus is shortening the gap between "something looks off" and "here's what changed, what it affects and what to do next", so engineers spend less time explaining incidents and more time improving systems. He studied at Texas A&M University.
