In this talk, we'll explore both the technical but human and very emotional side of what makes mythical SREs perform at their best in an incident – but also how we not only find such engineers but help others grow into one. Together, we will explore the following:

• Fearless ≠ Heroism/Invincibility
• Unique Qualities that Seem Mythical
• Fear is a Risk
• Natural Inclination vs. Trainable Skills – Do They Overlap?
• What Does Your Incident Response Training Look Like?
• Your Role as Lead/Manager Within SRE
• Celebrating Your Fearless SRE Team

Hi there! I'm a Senior Site Reliability Engineering Manager at Arista Networks. I am passionate about all this safety, security, and keeping software reliable for users in hopes that this also changes the world around us to be a little bit brighter. A lover of all things sci-fi, a fanatic player of dungeons and dragons, and expert cat cuddler.