Explore how AIOps, combined with Observability and Chaos Engineering, is empowering SREs to transform IT operations into a strategic driver of business value. This session delves into strategies for achieving end-to-end visibility and resilience—from infrastructure and applications to business processes. Learn how advanced analytics, AI and automation can optimize the user journey, enhance customer experiences, and drive measurable business impact. Through real-world case studies and a zero-touch AIOps demo powered by GenAI, gain actionable insights to predict failures, address vulnerabilities, and ensure seamless system performance across the entire operational stack.

Michele is an SRE Solution Architect at Accenture, where he helps large enterprises integrate Observability and AIOps into complex, hybrid environments. In addition to designing technical solutions, Michele is an active member of several SRE and DevOps communities. His focus is on promoting SRE principles, practices, and culture to support organizations in improving reliability and operational efficiency. Michele also shares his insights as a public speaker at conferences like All Day DevOps, Conf42, Splunk .conf, Dynatrace Perform, DevOpsCon, ChaosCarnival, and others.