A deep dive into how we ensure reliability and availability in a complex distributed environment, with lessons learned from real-world incidents and rollouts.

Lukasz Groszkowski is a seasoned IT professional with over 8 years of experience at Inter Cars S.A., where he currently serves as Software Engineering Manager / Site Reliability Engineering (SRE) Manager. Specializing in the stability, scalability, and high availability of IT systems, he leads efforts to optimize infrastructure, automate operations, and promote SRE culture across the organization. Łukasz has a strong background in E-Commerce platform management (including SAP Hybris), monitoring with ELK stack and Dynatrace, and cross-functional collaboration with DevOps and development teams. His career path includes roles such as Team Leader, Senior System Analyst, Implementation Analyst, and ERP Systems Analyst, reflecting a deep technical and operational understanding of enterprise IT environments.