When everyone owns reliability, does anyone truly feel accountable? Lets explore why extreme ownership is the cornerstone of resilient systems.
Guido Smit is the IT Lead (Head of IT) for Engineering & Reliability NL at ING, where he oversees large-scale engineering teams driving reliability and innovation across the bank’s technology landscape. Over his eight years at ING, he has led IT organizations spanning Current and Savings Accounts, Loyalty, Pricing, and Consumer Loans. With a foundation in software engineering and embedded systems, Guido combines deep technical expertise with strategic leadership — shaping resilient systems and empowering teams to deliver at scale.
