This talk will be helpful for DevOps engineers looking to optimize their incident management and increase uptime.

In complex IT environments, having a proactive monitoring system is crucial. However, the challenge arises when anomalies are detected. How do organizations bridge the gap between detection and swift, informed action? This presentation aims to ease the first steps for implementing reliable incident response practices in everyday work for DevOps team. We will break down the incident response process into four stages — Preparation, Response, Communication, and Learning — to provide a detailed roadmap for managing incidents effectively, keeping user impact minimal, and fostering a culture of continuous learning and improvement.

Birol Yildiz is the Co-founder and CEO of ilert, adeptly steering the company with a rare combination of technical and product expertise. His prior experience includes a significant role as Chief Product Owner for Big Data products at REWE Digital. With a strong foundation in computer science, Birol bridges the gap between developer and product strategist, constantly striving to innovate and provide customer-centric solutions at ilert.