SRE is about making systems reliable, but our efforts to improve reliability can sometimes introduce complexity of their own. This talk explores common SRE traps, including alert fatigue, over-automation, excessive tooling, overengineering, and reliance on “hero” engineers. Through practical examples and real-world lessons, we’ll examine how these challenges can affect the reliability and operability of our systems and how to build systems that are not only reliable, but also maintainable, understandable, and easier to operate.
I am a Site Reliability Engineer with seven years of experience spanning software engineering, IoT, cloud infrastructure, and automation. I currently work as an SRE at Bentley Systems. My technical experience includes Kubernetes, Terraform, Ansible, Jenkins, cloud platforms including AWS, GCP, and Azure, Python, Java, and observability.