For years, site reliability engineering has struggled with the friction of operational toil and the challenge of disseminating institutional knowledge across siloed teams. This session explores a transformative shift from reactive, manual practices to a proactive era driven by specialized, shareable AI agents. We will examine real-world problem statements to demonstrate how Utility, Support, and Platform Lifecycle Management (PLM) agents can left-shift observability and absorb heavy operational burdens. As we launch SRE Day Hyderabad, this talk serves as a blueprint for building and sharing intelligent agents. You will learn how to codify complex SRE patterns, scale your team's collective expertise, and join a new wave of "Agentic SRE" practitioners. Join us to move beyond the toil and learn how to automate the foundation of your reliability strategy—making operations smarter, faster, and truly scalable.
Sr. Principal SRE & Director at Fortune 3 Company with ~20 years of experience. Founder of SRE@Hyderabadi. I believe SRE isn't just about uptime—it's about culture. My mission is to simplify the complex and elevate the human, blending the chaotic beauty of Hyderabad with the structured discipline of Reliability Engineering to create a unique ecosystem for builders.
