SREday

Site Reliability, DevOps and Cloud

December 2-3, 2026 Kyndryl, Campinas / Hortolandia, Brazil

2
Days
10+
Speakers
2
Tracks
100+
Attendees

Observability as a Service: How Sicredi Transformed Monitoring into a Self-Service Platform

Igor Estevan Jasinski
Sicredi
Abstract

Modern engineering teams need observability, but building and maintaining monitoring infrastructure shouldn't be their primary focus. This talk presents how Sicredi, one of Brazil's largest cooperative financial institutions, transformed observability from a complex technical requirement into a consumable service through their Internal Developer Platform (IDP). We'll explore the journey from fragmented monitoring tools to a unified observability platform that offers instrumentation modules, SLO management, forecasting, anomaly detection, and AI-powered insights as self-service capabilities. Attendees will learn practical strategies for abstracting observability complexity while empowering development teams with powerful monitoring capabilities

Bio

Passionate about observability, distributed systems, and open source, I lead observability initiatives at Sicredi, where I focus on building an Observability as a Service platform for engineering teams. I enjoy sharing practical experiences from designing and operating observability platforms at scale, helping organizations improve reliability, accelerate incident response, and foster an observability-first culture.

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