This session will focus on how engineering organizations can design meaningful, actionable KPIs that improve reliability, operational excellence, and business outcomes. Key discussion areas include:
The session will be practical, experience-driven, and focused on applying KPIx framework methodology effectively in modern engineering and SRE environments.
The story of Thejaswi Mudda (Theju), is one of transformation – where a relentless pursuit of clarity turned raw data into strategic direction. With over two decades of experience across SRE, Agile transformation, DevOps, quality systems, and performance measurement, Theju has operated at the intersection of technology, systems thinking, and human behavior. From piloting agile practices at IBM to leading enterprise-wide KPI and OKR rollouts at Qualcomm, one insight has shaped his journey: “Real breakthroughs rarely come from just better tools - but from asking better questions about performance.” As a SRE Manager at Qualcomm, Theju didn’t just coach teams on frameworks – he engineered performance systems. These systems connected day-to-day delivery with strategic purpose, embedding clarity and accountability into the DNA of operations. Across his global work with organizations like Chase Manhattan Bank, State Street Financial, Instinet Corp., and IBM clients, one challenge became impossible to ignore: Performance Management Engineering is rarely addressed in academia, despite its critical role in organizational success. Too often, the responsibility for defining performance metrics is handed to managers or engineers who, while highly skilled in their domains, have limited grounding in performance management principles and KPI design. This gap not only limits the effectiveness of metrics but also misses opportunities to link measurement directly to strategy. This realization birthed the KPIx Framework – a methodology grounded in real-world practice, enabling organizations to define KPIs that go beyond tracking – to drive execution, alignment, and strategic agility. “Dashboards don’t deliver results. People do. The right KPIs simply guide them with clarity and confidence.” Mission in Motion Theju now partners with CIOs and transformation leaders to create performance systems that don’t just report metrics – but activate them. Theju’s mission is bold and clear: To help organizations translate strategy into KPIs that are scalable, data-integrated, and human-centric – empowering teams to align, prioritize, and perform with precision. A Vision for the Future At the heart of this journey lies a powerful belief: KPIs should inspire – not intimidate. Theju envisions a future where: • Every organization has the confidence to define what truly matters • AI and human insight combine to create intelligent, adaptive KPI systems • KPIs don’t just reflect performance – they mobilize it That future has begun - with KPIx Framework.
