Failures are not a possibility — they are a certainty. What separates good systems from great ones is how they respond when things go wrong. In this talk, we’ll explore resilience at the heart of SRE: proven techniques such as load shedding, sharding, and deployment strategies that transform outages into controlled, predictable events. Attendees will walk away with understanding of patterns to minimize failure impact, protect user experience, and strengthen the reliability of their applications. If you care about building systems that survive chaos, this is the session you can’t miss!
Douglas Bussoli Mugnos is a Principal SRE with a proven track record in designing and operating highly resilient systems. He has trained over 12,000 engineers in SRE methodologies and +1,000 engineering in system design, and currently leads efforts to ensure product resilience, architecture design, deployment strategies, and observability at a multinational company. Passionate about transforming outages into predictable events, Douglas brings real-world insights to every talk he delivers.
