Incident resolution is stressful, but competing demands, cultural misfires and lack of automation are tipping SRE stress over to SRE burnout, impacting the health of SREs, and SRE success. But, it can be addressed. Come to this talk for actionable insights into preventing burnout and reducing toil!

Ludo is VP of Operations at Cloudsoft. Starting out as a software engineer at General Electric, Ludo moved into technical project management roles at GE and Natwest before joining Cloudsoft in 2019. As VP of Operations, Ludo sits at the crossroads of software delivery and company culture and so he has a deep understanding of the technical issues facing SREs, as well as the cultural changes teams can make to address these challenges before burnout rears its head.